Return & Refund Policy
Thank you for shopping with siccostore.pk Please read our Return & Refund Policy carefully before placing an order.
No Return & No Refund Policy
At siccostore.pk, we follow a strict No Return and No Refund policy. Once an order is confirmed and dispatched, it cannot be returned, exchanged, or refunded under any circumstances.
Two-Step Order Verification
To ensure transparency and avoid any inconvenience, all orders placed on our website go through a two-step verification process, which includes:
- Order confirmation through our system
- Manual verification via call / message / WhatsApp
Only after successful verification from the customer, the order is processed and shipped. Due to this verification process, customers are fully aware of the product details, price, and delivery terms before dispatch.
Why Returns & Refunds Are Not Accepted
- Orders are dispatched only after customer confirmation
- Products are carefully checked and packed before shipping
- Cash on Delivery (COD) orders are shipped after verification
- Change of mind after confirmation is not acceptable
Damaged or Incorrect Items
In the rare case that you receive a damaged or incorrect product, you must notify us within 24 hours of delivery with clear unboxing video proof.
Without an unboxing video, no claim will be entertained.
If the issue is verified by our team, we will review the matter and provide a suitable resolution at our discretion.